Shipping & Returns
For east coast metro areas delivery time is between 1-3 business days. For all other areas, shipping may take up to 5 business days. If our product is out of stock, you'll be notified of the expected of the delivery timeframe at checkout.
Once your order is ready to be dispatched from our warehouse, you will receive a notification via email or SMS with a tracking link for your order.
Yes. We offer free delivery to all areas of the great land down under!
MOVI does not offer a refund for full priced and sale items for change of mind. If you believe there is a fault with your MOVI product, please contact us at firstname.lastname@example.org with any supporting photos and videos and we will gladly look into resolving the issue for you. For full details, please see our Refund Policy in our Terms and Conditions available on this website.
Setting Up Your MOVI
Yes. The soft-feel rubber feet have been designed with a grippy rubber that’s non-scratch. You don't need to attach it to your existing desk. We recommend that two people unpack and lift MOVI onto your existing desk.
Yes. Most monitors are 11lbs (5kgs) in weight and a large Apple iMac 27” is 22lbs (11kgs). MOVI has a maximum lifting capacity of 44lbs (20kg) so you can comfortably set up however you need to.
When MOVI is stationary, it’s incredibly stable with no wobbles and will withstand any additional force from leaning or resting your elbows on the desk.
MOVI is at the best ergonomic standing height for you when your elbows are at a 90 degree angle to the top of the workspace. See our Blog for more information.
MOVI is ergonomic for people of heights from 5’ up to 6’4”. MOVI offers 24 height settings of 1.5” increments. This enables MOVI to adjust from 8” (20cm) to 18” (44cm) above your existing desk height.
MOVI will sit directly on top of your existing desk. When MOVI is flat, it adds an extra 1.5” (40mm) of height onto your existing desk. So you’ll only need to raise your chair up slightly to achieve an ergonomic set up when seated. If your feet raise off the floor, we recommend using a foot stool. You don’t need to make any adjustments to your existing desk for MOVI.
Using MOVI's Features
The biggest difference between MOVI and other manual adjustment desks, is that with a flat surface, you maximise the usable space of your desktop. With manually adjustable desks (such as Varidesks), you only have a keyboard tray to work from which is very restrictive and quite unstable. The upper shelf tier is really only suitable for monitors and things that you don't need to work hands-on with. With MOVI, we opted for a completely flat workspace area so you can continue to work the way you do now, but simply elevated.
The other main differences are: > Electric Lift: Smart motorised lift system lets you sit-stand at the touch of a button (safer than manual adjustment!). > More Space: Completely flat workspace with 4X more usable space than any other desk converter (no split tiers). > Ergonomics: Choose 24 different height settings to suit people as tall as 6ft 4" (other converters stop at 5ft 10"). > Convenience: Memory preset your standing height, plus 2 x USB charging ports and move reminder timer built-in. > Bamboo Top: Sustainable bamboo benchtop that uplifts your space and wellness at work.
Simply use the ⇧ button until you reach your desired standing height. The numbers displayed on the screen are the number of centimetres or inches above your existing desk height that MOVI is elevated to. Then press and hold the MOVI Leaf button and your standing height will be memory saved. Press the MOVI Leaf button again to toggle between sitting and standing.
There are 2 x 1A USB charge ports on the user interface. These are standard charging ports that can be used to charge phones and other small USB devices.
Yes. Via the user interface you can easily switch between your preference of centimetres or inches. Press and hold the ⇧ and ⇩ buttons together to access the menu which enables you to set your preferences.
Access MOVI’s menu on the user interface by pressing and holding the ⇧ and ⇩ buttons together. You can then set a time interval (e.g. 60 minutes) so that after 60 minutes of sitting or standing, MOVI will prompt you to move.
For most users of average height, with a typical set up, the up/down time is closer to 20 seconds. MOVI takes approximately 30 seconds to go from completely flat to the maximum standing height of 18” (44cm) when lifting a maximum load of 44lbs (20kgs).
This is simply an energy saving mode. Press any button on the user interface to wake up MOVI. This feature puts MOVI into a low-energy state.
MOVI uses a high speed electric motor to adjust its height. This emits a sound which is similar to a photocopier or printer. We have acoustically insulated the motor so that it doesn't interfere with your working environment.
Looking After MOVI
The bamboo bench top is coated with a hard-wearing, water-based, eco coating that should prevent it from scratching and staining over time. As bamboo is a natural material, we cannot guarantee that the bamboo will stay in it’s original state throughout it’s life particularly if exposed directly to sunlight.
To clean the bench top, we recommend that you use a soft cloth and water. Do not use any abrasive materials or strong chemicals to clean the bench top as it may damage the coating.
Bamboo is a natural material which means that there may be some slight variation in the appearance of each bench top, depending on the properties of the bamboo used for that particular bench top. We have strict quality procedures in place to guarantee that every bench top is high quality and meets our standards.
Yes, just like regular office equipment, you can leave MOVI connected to power at all times. When MOVI is not being used, it will go into power-saving mode so that it uses very little energy.
Standing Up Right
This is not a one-size-fits all approach, however many experts recommend changing your posture every 30-40 minutes. This could be by alternating between sitting and standing, moving about or doing some gentle stretching. Depending on factors such as fitness, age, strength, physique and prior injuries, the amount of standing time you can tolerate each day will vary from person to person. If you’re standing and feel tired or sore, that’s an indication that it’s time to move, stretch or sit and take a break. Check out our blog for more tips.
Definitely not. An ergonomic chair is a great piece of equipment for allowing your muscles to rest. When standing, your muscles are engaged, but when you start to tire, an ergonomic chair is very helpful to allow your muscles to rest. When you start using a standing desk it's important to listen to your body, and if there are any signs of strain or discomfort, then change posture or sit and take a break.
Using incorrect footwear, essentially anything unsupportive or with a high heel, can lead to pain in your feet, legs and back. It’s best to stand with flat, supportive shoes, or without shoes at all. This allows for your posture to be correctly balanced and weight to be evenly distributed throughout your feet.
For more information about how to use a standing desk correctly, how to transition from a sitting desk to a standing desk, how to get moving more at work and general ergonomic tips, please check out the MOVI Blog. See the link in the footer of this page.
MOVI comes with a 5 year mechanical warranty. You can find specific details of our Warranty in our Terms and Conditions available on this website.
We have done extensive durability testing on our electric motor, which is why we have a 5 year warranty. For example, we overestimate that a person will adjust the desk up or down 8 times per day x 300 days per year x 5 years, using the max load of 20kgs. And the motor is still working after this testing. So it's very much on the high end of usage. If within the 5-year warranty, we will replace it free of charge (note that this hasn't happened to any of our desks since since we launched in October 2018). If it fails outside of the 5 year warranty period, the desk could be manually adjusted and left in the up position, or we could arrange a courier back to Melbourne and we would replace the motor (the latter being at a cost).
We have been extensively testing MOVI since October 2016 and continually make mechanical refinements. Included in this testing has been lifecycle testing (continuous operation of MOVI for multiple weeks), destructive tests, noise and vibration testing as well as an extensive amount of user testing. These tests have all contributed to us being able to offer our customers a mechanical warranty of 5 years. Please refer to our Terms and Conditions for details of our Warranty.
To make a claim under our warranty, you must: a) contact our customer service team; b) contact us within the warranty period; and c) produce a satisfactory proof of purchase (including an online proof of purchase such as a tax invoice) demonstrating purchase of the product(s) from us directly. For all details regarding our warranty terms please refer to our Terms and Conditions available on this website.
Onto your desk. Plug in.
Ready to stand.
Grab a friend, lift MOVI out of the box,
place MOVI onto your clear desk space
and plug into power. Yes, as simple as
that. You’re all set to go.
Get standing in 30 seconds.
Quick and easy.
Press and hold the ⇧ button to elevate
your MOVI Standing Desk. Use the ⇧
and ⇩ buttons to find the height that's
exactly right for you.
Sit and stand anytime with Memory Save.
Once you’ve found your favourite
height, press and hold the MOVI Leaf
button to Memory Save your height.
Then simply toggle between standing
or sitting with one touch, any time.